ios
android

Promotional terms and conditions Hely

Current Promotions

PROMOTIONAL TERMS DISCOUNTS FEBRUARY 2023 CAMPAIGN

Mobility Solutions and Services B.V. (hereinafter to be referred to as: “Hely; “We”; “Us” or “Our”) wants to give all Hely users (“Users”) the possibility to receive a 10% discount on their first ride in February, a 20% discount on their second ride in February, a 30% discount of their third ride in February, a 40% discount on their fourth ride in February and a 50% discount on their fifth ride in February (“Promotion”). The following terms apply to this Promotion. 

  1. By participating in this Promotion you accept that these Promotional Terms and the Terms and Conditions of Hely apply. The terms and conditions can be consulted via www.hely.com (“Website”).

  2. To participate in this Promotion, the User must have a complete and approved Hely account.

  3. The Promotion only applies to all Users with a Hely GO or Hely FLOW subscription.

  4. The Promotion is available only for rides made in February 2023.

  5. The duration of a ride to which the discount applies is a minimum of 15 minutes and a maximum of 48 hours.

  6. The Promotion will be deducted from the invoice at the end of the month. 

  7. The Promotion is not transferable and cannot be exchanged for cash or a different price, even if it has a comparable value. 

  8. Under no circumstances will the Promotion end in a surplus on the invoice of the User, which will result in a financial restitution from Hely.

  9. When multiple promotions apply simultaneously, we will settle the discount that expires first. For the same expiration date, we settle the discount with the highest amount first.

  10. In the event of abuse, fraud, providing incorrect/incomplete information or by not complying with these Promotional Terms, Hely reserves the right to exclude you from this Promotion. Hely is entitled to reclaim the benefits User already received and to claim additionally the costs made by Hely to reclaim those benefits. 

  11. Hely is not liable for any incorrect information provided with regard to the Promotion via its Website, social media channels, printed matter and/or otherwise.

  12. Hely reserves the right, without prior notice and at its discretion, to change the Promotional Terms in the interim and/or to terminate or suspend the Promotion. This includes the exclusion of selected Hely Hubs from the Promotion.

PROMOTIONAL TERMS WELCOME TO HELY HUB SLACHTHUISDISTRICT

Mobility Solutions and Services B.V. (hereinafter to be referred to as: “Hely; “We”; “Us” or “Our”) wants to offer the residents of Slachthuisdistrict a warm welcome to the new Hely Hub. That’s why Hely is offering current and new residents of Slachthuisdistrict (hereinafter to be referred to as “Users”) the possibility to receive a free ride. Besides this, they receive 12 months €15,- discount on their Hely invoice (“Promotion”) if they complete their account before December 31st 2023. This Promotion is subject to these conditions ("Promotional Terms'') as well as the General Terms and Conditions of Hely. We therefore advise you to read through both conditions carefully.

  1. By registering for the Promotion you accept that these Terms and Conditions and the General Terms and Conditions of Hely apply. The General Terms and Conditions can be consulted via www.hely.com  ("Website").

  2. For a valid registration, the User needs to:

    1. Comply with the terms for registration as is defined in Hely’s General Terms and Conditions;

    2. Have a complete and approved account at Hely: linked and approved drivers license or other successful identification method, linked payment method

  3. To get the first ride for free, the user needs to take this ride within 2 weeks after getting an approved account. After the ride is finished, the discount is automatically deducted from the price of the ride.

  4. The free ride covers up to 48 hours with an e-comfort car with a Hely GO subscription.

  5. The Promotion is valid if the User completes his account before December 31st 2023.

  6. The Promotion will be deducted from the invoice at the end of the month. 

  7. Each User can participate once in this Promotion. 

  8. The promotion cannot be exchanged for cash.

  9. In no circumstances will the Promotion end in a surplus on the invoice of the User, which will result in a financial restitution from Hely.

  10. When multiple promotions apply simultaneously, we will settle the discount that expires first. For the same expiration date, we settle the discount with the highest amount first.

  11. In the event of abuse, fraud, providing incorrect/incomplete information or by not complying with these Promotional Terms, Hely reserves the right to exclude you from this Promotion. Hely is entitled to reclaim the benefits User already received and to claim additionally the costs made by Hely to reclaim those benefits.

  12. Hely is not liable for any incorrect information provided with regard to the Promotion via its Website, social media channels, printed matter and/or otherwise.  

  13. Hely reserves the right, without prior notice and at its discretion, to change the Promotional Terms in the interim and/or to terminate or suspend the Promotion.

PROMOTIONAL TERMS: €10 WELCOME DISCOUNT FOR NEW HELY GO/FLOW USERS

Mobility Solutions and Services B.V. (hereinafter to be referred to as: “Hely; “We”; “Us” or “Our”) wants to offer the new Hely GO/FLOW users a warm welcome to Hely. That’s why Hely is offering new Hely GO/FLOW users, with the exception of the users of Hely Hub De Meester, Hely Hub Het Sluishuis, Hely Hub MonteVerdi & Hely Hubs in Parkrijk (hereinafter to be referred to as “Users”) the possibility to receive €10,- discount on their Hely invoice (“Promotion”) when they make their first ride within one month of completing a complete valid registration between May 1st 2022 till December 31st 2023. This Promotion is subject to these conditions ("Promotional Terms") as well as the General Terms and Conditions of Hely. We therefore advise you to read through both conditions carefully.

  1. By registering for the Promotion you accept that these Terms and Conditions and the General Terms and Conditions of Hely apply. The General Terms and Conditions can be consulted via www.hely.com  ("Website").

  2. For a valid registration, the User needs to:

    1. Comply with the terms for registration as is defined in Hely’s General Terms and Conditions;

    2. Have a complete and approved Hely GO/FLOW account at Hely: linked and approved drivers license or other successful identification method, linked payment method

  3. Participation in the Promotion by the User takes place by starting a ride with a Hely vehicle.

  4. The Promotion is valid if the User makes their first ride between May 1st 2022 till December 31st 2023 with a Hely vehicle within one month of complete valid registration.

  5. The Promotion does not apply to users of Hely Hub De Meester, Hely Hub Het Sluishuis, Hely Hub MonteVerdi & Hely Hubs in Parkrijk, they have their own welcome promotion.

  6. The Promotion does not have to be used in one ride, if there is some left over, it will automatically be applied to the next ride.

  7. The Promotion is immediately processed with the price of the ride.

  8. The Promotion cannot be exchanged for cash.

  9. In no circumstances will the Promotion end in a surplus on the invoice of the User, which will result in a financial restitution from Hely.

  10. In the event of abuse, fraud, providing incorrect/incomplete information or by not complying with these Promotional Terms, Hely reserves the right to exclude you from this Promotion. Hely is entitled to reclaim the benefits User already received and to claim additionally the costs made by Hely to reclaim those benefits.

  11. Hely is not liable for any incorrect information provided with regard to the Promotion via its Website, social media channels, printed matter and/or otherwise.  

  12. Hely reserves the right, without prior notice and at its discretion, to change the Promotional Terms in the interim and/or to terminate or suspend the Promotion.

PROMOTIONAL TERMS WELCOME TO HELY HUB DE MEESTER, HELY HUB HET SLUISHUIS & HELY HUB MONTEVERDI

Mobility Solutions and Services B.V. (hereinafter to be referred to as: “Hely; “We”; “Us” or “Our”) wants to offer the residents of De Meester, Het Sluishuis en MonteVerdi a warm welcome to the new Hely Hub. That’s why Hely is offering current and new residents of De Meester, Het Sluishuis, and MonteVerdi (hereinafter to be referred to as “Users”) three months €30,- discount on their Hely invoice (“Promotion”) if they complete their account before April 1st 2023. This Promotion is subject to these conditions ("Promotional Terms") as well as the General Terms and Conditions of Hely. We therefore advise you to read through both conditions carefully.

  1. By registering for the Promotion you accept that these Terms and Conditions and the General Terms and Conditions of Hely apply. The General Terms and Conditions can be consulted via www.hely.com  ("Website").

  2. For a valid registration, the User needs to:

    1. Comply with the terms for registration as is defined in Hely’s General Terms and Conditions;

    2. Have a complete and approved account at Hely: linked and approved drivers license or other successful identification method, linked payment method

  3. The Promotion is valid if the User completes his account before April 1st 2023.

  4. The Promotion only applies to rides, not to the Hely FLOW subscription.

  5. The Promotion will be deducted from the invoice at the end of the month. 

  6. The Promotion discount cannot be exchanged for cash.

  7. Each User can participate once in this Promotion. 

  8. In no circumstances will the Promotion end in a surplus on the invoice of the User, which will result in a financial restitution from Hely.

  9. In the event of abuse, fraud, providing incorrect/incomplete information or by not complying with these Promotional Terms, Hely reserves the right to exclude you from this Promotion. Hely is entitled to reclaim the benefits User already received and to claim additionally the costs made by Hely to reclaim those benefits.

  10. Hely is not liable for any incorrect information provided with regard to the Promotion via its Website, social media channels, printed matter and/or otherwise.  

  11. Hely reserves the right, without prior notice and at its discretion, to change the Promotional Terms in the interim and/or to terminate or suspend the Promotion.

PROMOTIONAL TERMS WELCOME AT PARKRIJK! 

Mobility Solutions and Services B.V. (hereinafter to be referred to as: “Hely; “We”; “Us” or “Our”) and RijswijkBuiten wants to give current and new residents (hereinafter to be referred to as “User” or “Users) a warm welcome to the neighborhood and to the Hely Hub with exclusive discounts on Hely’s shared vehicles (hereinafter to be referred to as: “Promotion”). The Promotion is valid for 24 months, in which the start date differs for new and current residents. The following terms apply to this Promotion:

  1. By participating in this Promotion you accept that these Promotional Terms and the Terms and Conditions of Hely apply. The terms and conditions can be consulted via www.hely.com (“Website”)

  2. For a valid registration, the User needs to:

    1. Comply with the terms for registration as is defined in Hely’s General Terms and Conditions;

    2. Have a complete and approved account at Hely: linked and approved drivers license or other successful identification method, linked payment method

  3. The Promotional discounts and Promotional period is not the same for everyone, the address determines:

      1. Laan van ’t Haantje, 1 up to 63 (odd), 2288 GT Rijswijk

      2. Parelgraslaan 1 up to 51 (odd) + 2 up to18 (even), 2299 HB Rijswijk

      3. Beemdgrastraat 1 up to 25 (odd), 2 up to 22 (even), 2288 HD Rijswijk

      4. Zwenkgrastraat 2 up to 74 (even), 2288 HC Rijswijk

      5. Oyevaerswey 1 up to37 (odd), 2 up to 10 en 14 up to 22 (even), 2288 HA Rijswijk

      6. Ockenburger Tientweg 1 up to 9 (odd), 2 up to 24 (even), 2288 CZ Rijswijk

      7. Kerstanjeburch 24d, 24e, 24f, 2288 GC Rijswijk

      1. Ockenburger Tientweg 11 up to 57 (odd), 2288 CZ Rijswijk

      2. Parelgraslaan 20 up to 102 (even), 55 up to 91 (odd), 2288 HB Rijswijk

      3. Keizersmantelstraat 1 up to 32(all), 2288 HH Rijswijk

      4. Kerstanjeburch 2 up to 30 (even), 1 up to 35 (odd), 2288 GZ Rijswijk

      5. Raaigrasstraat 4 up to 30 (even), 2288 HG Rijswijk

      6. Oyevaerswey 24 up to 38 (even), 2288 HA Rijswijk

      7. Parelmoervlinderlaan 1 up to 129 (odd), 2288 HR Rijswijk

      8. Kamgrasstraat 21 up to 37 (odd), 30 up to 38 (even), 2288 HE Rijswijk

      9. Dagpauwoogstraat 1 up to 35 (odd), 2 up to 36 (even), 2288 HS Rijswijk

      10. Citroenvlinderstraat 1 t/m 33 (all), 2288HT Rijswijk

      11. Argusvlinderstraat 1 t/m 30 (all), 2288HN Rijswijk

  4. The Promotional period for residents with a 3.1.1 postal code is 01-03-2022 to 29-02-2024..

  5. During their Promotional period, residents with a 3.1.1 postal code receive a €10 discount (including tax) per calendar month on their monthly Hely invoice.

  6. The Promotional period for residents with a 3.2.1 postal code is 24 months, which starts at the moment of completion of their residence.

  7. During their Promotional period, residents with a 3.2.1 postal code receive a €15 discount (including tax) per calendar month on their monthly Hely invoice.

  8. In case a User moves during their Promotional period, the new resident can use the Promotion for the remaining months of the Promotional period. To do so, the new resident is responsible for the transfer of the Promotion by sending Hely a formal request via support@hely.com.

  9. Only one person per address can participate in the Promotion. In case more than one person with the same address signs up at Hely, the Promotion will be appointed to the person that signed up first.

  10. In case the User hasn’t (completely) used the Promotional discount within one calendar month, the (remaining) discount can be used in the next calendar month. After this, the (remaining) Promotional discount expires and cannot be claimed by the User.

  11. The Promotion can only be used as a discount on the monthly invoice of Hely. It cannot be exchanged for cash and in no case will it lead to a positive number on the invoice, which would result in a financial reimbursement by Hely.

  12. In the event of abuse, fraud, providing incorrect/incomplete information or by not complying with these Promotional Terms, Hely reserves the right to exclude you from this Promotion. Hely is entitled to reclaim the benefits User already received and to claim additionally the costs made by Hely to reclaim those benefits.

  13. Hely is not liable for any incorrect information provided with regard to the Promotion via its Website, social media channels, printed matter and/or otherwise.

  14. Hely reserves the right, without prior notice and at its discretion, to change the Promotional Terms in the interim and/or to terminate or suspend the Promotion.

PROMOTIONAL TERMS WELCOME DISCOUNT HELY FLOW

Mobility Solutions and Services B.V. (hereinafter to be referred to as: “Hely; “We”; “Us” or “Our”) want to give new customers (hereinafter to be referred to as “Users”) a warm welcome by offering them 50% discount of the first month of their Hely FLOW package (hereinafter to be referred to as “The Promotion”). This Promotion is valid from September 15th 2020 till December 31st 2023. The following terms apply to this Promotion:  

  1. By participating to this Promotion you accept that these Promotional Terms and the General Terms and Conditions of Hely apply. The General Terms and Conditions can be consulted on www.hely.com (“Website”).

  2. The Promotion is valid from September 15th 2020 till December 31st 2023. 

  3. Participating in this Promotion is done by starting a Hely FLOW package.

  4. For a valid registration, the User needs to:

    1. Comply with the terms for registration as is defined in Hely’s General Terms and Conditions;

    2. Have a complete and approved account at Hely: linked and approved drivers license or successful iDIN verification, linked bank account.

  5. By participating in this Promotion, the User receives a 50% discount on the package fee of the first month of their Hely FLOW package.

  6. Each User can only participate once in this Promotion.

  7. When a User cancels their Hely FLOW package for any reason or changes it to a Hely GO package, and reactivated their Hely FLOW package later on, the User cannot use this Promotion again.

  8. The Promotion is part of the Agreement that you enter into with Hely. Registration for the Promotion therefore means that you as a User are bound to the Hely package

  9. The package period of the Hely FLOW package has a minimum of 1 month, after which the package will automatically be extended by one month at the time. When cancelling the package the User needs to take the term of notice in account that applies at Hely, as is defined in the General Terms and Conditions.

  10. The Hely FLOW package is bound to a fixed sum per month. The package Fee will be collected every month by direct debit. If the User participates in this Promotion, this amount will automatically be deducted from the invoice.

  11. In the event of abuse, fraud, providing incorrect/incomplete information or by not complying with these Promotional Terms, Hely reserves the right to exclude you from this Promotion. Hely is entitled to reclaim the benefits User already received and to claim additionally the costs made by Hely to reclaim those benefits. 

  12. Hely is not liable for any incorrect information provided with regard to the Promotion via its Website, social media channels, printed matter and/or otherwise.

  13. Hely reserves the right, without prior notice and at its discretion, to change the Promotional Terms in the interim and/or to terminate or suspend the Promotion. This includes the exclution of selected Hely Hubs from the Promotion.

PROMOTIONAL TERMS MEMBER GET MEMBER

Mobility Solutions and Services B.V. (hereinafter to be referred to as: “Hely; “We”; “Us” or “Our”) offers current customers ("Users") the possibility to earn discount on their next Hely invoice by inviting their friends/neighbours (“New Users”) to use Hely. The User receives a discount of €10,- on their next invoice for every New User who completes their Hely account. The New User who completes their Hely account will also receive a €10,- discount on their next Hely invoice. The promotional offer (“Promotion”)  is valid from August 1st 2019 till December 31st 2023. This Promotion is subject to these conditions ("Promotional Terms") as well as the General Terms and Conditions of Hely. We therefore advise you to read through both conditions carefully.

By registering for the Promotion you accept that these Terms and Conditions and the General Terms and Conditions of Hely apply. The General Terms and Conditions can be consulted via www.hely.com  ("Website").

  1. Participation in the Promotion by the User takes place through sharing the promotional link through the Hely app. 

  2. For a registration for the Promotion to be valid, as a New User you:

    1. are at least 18 years old;

    2. have a (demonstrable) residential address in the Netherlands;

    3. have a valid Dutch, European, Canadian, Australian or North American drivers license, or in case not in possession of a drivers license, see D;

    4. have a (demonstrable) current account at a bank from the Netherlands and accept direct debit from Hely;

    5. Have a complete and approved Hely account: linked drivers license and / or linked Dutch bank account.

  3. For a registration for the Promotion to be valid, as a User you:

    1. Have to comply with the terms for registration as is defined in Hely’s General Terms and Conditions;

    2. Have a complete and approved Hely account: linked drivers license and / or linked bank account.

    3. And the New User has a complete and approved Hely account.

  4. Ruled out for participation to the Promotion are Admins and Members of a Business package (group account).

  5. The Promotion is part of the Agreement that you enter into with Hely. Registration for the Promotion therefore means that you as a User are bound to the Hely package. The package period is at least one (1) month, after which the package will automatically be extended by one (1) month at the time. Packages of Hely are bound to a fixed monthly amount. Besides that, you pay a rate per minute for the time you actually used the Vehicle, of which the amount depends of the Vehicle type. The Fee for a package and the usage costs will be collected each month in advance by direct debit.

  6. The package may be terminated in writing, by regular or electronic mail, taking into account the notice period. If notice of termination is given within the first month of the package, the package will be terminated at the end of the first month. If the notice of termination is given after the first month of the package, the notice period will be one (1) month. 

  7. The Promotion is valid for all New Hely Users who have legitimately registered from the date of August 1st, 2019 and before the date of January 1st, 2024 through the promotional link of the User. 

  8. Every New User can only use the Promotion once. 

  9. Every User can use the Promotion multiple times.

  10. The earned discount of the Promotion is valid for two months, starting at the date that the New User has signed up for Hely. After this period the promotional discount will expire and both the New User as the User cannot appeal to the promotional €10,- discount. 

  11. When the User or New User doesn’t use the promotional €10,- discount completely within the first month after rightful registration, the remaining amount will be transferred to the second month as discount on the invoice. 

  12. In no circumstances will the €10,- promotional discount end in a surplus on the invoice of the User or New user, which will result in a financial restitution from Hely. 

  13. In the event of abuse, fraud, providing incorrect/incomplete information or by not complying with these Promotional Terms, Hely reserves the right to exclude you from this Promotion. Hely is entitled to reclaim the benefits User already received and to claim additionally the costs made by Hely to reclaim those benefits. 

  14. Hely is not liable for any incorrect information provided with regard to the Promotion via its Website, social media channels, printed matter and/or otherwise.

  15. Hely reserves the right, without prior notice and at its discretion, to change the Promotional Terms in the interim and/or to terminate or suspend the Promotion. This includes the exclution of selected Hely Hubs from the Promotion.

PROMOTIONAL TERMS OURDOMAIN BLAAK WIN A FREE E-BIKE FOR A YEAR

Mobility Solutions and Services B.V. (hereinafter to be referred to as: “Hely; “We”; “Us” or “Our”) wants to give the residents of OurDomain Rotterdam Blaak (“Users”) a warm welcome to Hely Hub OurDomain Blaak by offering them the chance to win a free e-bike for a year ("Promotion"). The user can make a chance to win by having a complete Hely account before the 30th of June 2022. The following terms apply to this Promotion. 

Promotional Terms closed Promotions Hely

Closed promotions

PROMOTIONAL TERMS SCRATCH CARD PROMOTION OURDOMAIN & CANVAS - ENDED

Mobility Solutions and Services B.V. (hereinafter to be referred to as: “Hely; “We”; “Us” or “Our”) wants to give the residents of Canvas, OurCampus Diemen, OurDomain Diemen, OurDomain Amsterdam South East & OurDomain Rotterdam Blaak (“Users”) a chance to win €15 driving credit, €30 driving credit, 2 free hours with a Hely vehicle or a 50% discount on their ride via a scratch card (“Promotion”). The user has a chance to win by having a complete Hely account and redeeming their scratch card on the day Hely employees will be present at the location. These moments are 10 November 2022 for Canvas, 4 November 2022 for OurCampus Diemen, OurDomain Diemen & OurDomain Amsterdam South East and 11 November 2022 for OurDomain Rotterdam Blaak.  The following terms apply to this Promotion. 

NOW 1 MONTH 50% DISCOUNT ON HELY FLOW!

Sign up

SIGN UP FOR FREE AT HELY

-

-

-

-

-

-

-

Sign up to stay updated on Hely Hubs near you through our newsletter. If there’s a hub near you, you’ll receive an e-mail right away to activate your account. Read more about how we process your data on hely.com/privacy.